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In an interview published by Skilled Nursing News and sponsored by American Health Partners, TruHealth Assistant Vice President of Clinical Operations Lisa Hitt described the company’s clinical services model in nursing homes. She outlined regular nurse practitioner visits, medication reviews and round-the-clock on-call support; the source excerpt does not include her answer on how TruHealth measures impact.
TruHealth Assistant Vice President of Clinical Operations Lisa Hitt described the company’s nursing home care model in an interview published by Skilled Nursing News in October 2026. Hitt said the model places nurse practitioners and case managers in ongoing coordination with residents, facility staff and families, with the stated aim of anticipating care needs and reducing avoidable hospitalizations.
The interview presents TruHealth Clinical Services as a bedside clinical support and care coordination service for people living in nursing homes. Hitt said nurse practitioners are present at facilities throughout the week, working with floor nurses and other people involved in a resident’s care. She described that regular involvement as distinct from support that becomes more intensive only after a health problem arises.
Hitt said the company’s plan has about 10,000 members across 50 nursing homes in 14 states. She reported an approximate ratio of 80 patients per nurse practitioner on the I-SNP side of the program. The interview also describes weekly medication checks, a more thorough monthly review and live, 24/7 on-call access to a nurse practitioner from the state team.
According to Hitt, clinicians work with residents, families and facility staff to map out care goals and plans for changes in a resident’s condition. She said an on-call clinician can access the resident’s contingency plan and understand their goals, including outside regular hours. These descriptions are statements by a TruHealth executive; the source excerpt does not provide independent outcome data.
How Bedside Support Is Organized
The model Hitt described addresses a practical coordination challenge in nursing homes: residents may have multiple chronic conditions and care involving facility staff, outside clinicians and family members. Regular contact with a nurse practitioner could give those people a shared point of reference when a resident’s condition changes. Hitt said this coordination is intended to support care in place when appropriate and help avoid hospitalizations that are not necessary.
The approach also places emphasis on planning before a crisis, rather than relying only on a response after deterioration. Medication reviews and an accessible contingency plan may help clinicians and facility staff respond in line with a resident’s goals. However, the interview excerpt does not establish how often the model changes outcomes, lowers hospital use or affects costs. Its description is useful as an account of TruHealth’s operating approach, not proof of its effectiveness.
For providers and residents’ families, the stated 24/7 access and defined practitioner caseload are concrete features to examine when comparing clinical support arrangements. Whether those features translate into better continuity depends on how they operate across individual facilities and on results that are not included in the supplied material.
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Hitt’s Long-Term Care Experience
Hitt said she has been a nurse for 18 years and entered nursing intending to work in long-term care. She described beginning on a nursing home floor, becoming a shift supervisor and later serving as an interim director of nursing while earning her nurse practitioner license. She then worked in home-based palliative care in Tennessee, including programs intended to help people remain at home and avoid unnecessary hospitalizations.
Hitt said that experience introduced her to the Institutional Special Needs Plan (I-SNP) model, which is designed for people living in long-term care settings. Her background in both facility care and clinical work outside hospitals, she said, informed her move into TruHealth’s I-SNP clinical operations. The interview was sponsored by American Health Partners, a detail readers should bear in mind when interpreting its favorable account of the company’s services.
“At its core, TruHealth Clinical Services brings clinical expertise and proactive care coordination directly into the nursing home.”
— Lisa Hitt, TruHealth assistant vice president of clinical operations
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Outcome Data Not Included
The supplied interview excerpt ends as Hitt begins answering how TruHealth measures its impact. It therefore does not provide the company’s outcome measures, results or comparison group. The excerpt also does not specify the measurement period behind the membership and facility figures, whether every listed facility receives the same level of service, or how the reported patient-to-practitioner ratio is calculated.
Hitt’s statements about the model’s potential to prevent avoidable hospitalizations are the company executive’s account of its aims; no hospitalization rates, quality measures or cost findings appear in the material provided. It is also unclear whether the October 2026 interview references any specific results from the company’s preparation for value-based care. The source describes an aim and a service structure, not independently assessed performance.
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Impact Measures Are Still Pending
The next key information for evaluating the model would be the impact measures Hitt was asked about, including what TruHealth tracks, over what period, and against which baseline or comparison group. Those details are not present in the supplied excerpt, so no specific performance milestone or release date can be confirmed.
Readers assessing the service can also look for further reporting that explains how the reported staffing ratio and on-call coverage work in practice, and whether outcome data are published for participating nursing homes. Until such information is available, the interview supports a description of TruHealth’s stated care model, but not a conclusion about its measured effects.
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Key Questions
What development does the interview report?
Skilled Nursing News published a sponsored interview with Lisa Hitt, TruHealth’s assistant vice president of clinical operations, about the company’s clinical support model in nursing homes.
How does TruHealth describe its clinical services?
Hitt said the service places nurse practitioners and case managers in ongoing coordination with residents and facility teams, with bedside support, medication reviews and care planning.
How large is the program, according to Hitt?
Hitt reported about 10,000 plan members across 50 nursing homes in 14 states. The excerpt does not give a measurement date or further detail about how those figures are counted.
Does the source show that TruHealth reduces hospitalizations?
No outcome figures are included in the supplied excerpt. Hitt said the care coordination model is intended to help avoid unnecessary hospitalizations, but the material does not provide data demonstrating its impact.
What does the source say about measuring impact?
The excerpt begins Hitt’s response to a question about impact measurement but cuts off before she explains the measures or results. Those details remain unavailable in the source material provided.
Source: rss
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